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TROUBLESHOOTING/SERVICE
In the event of a malfunction, fi rst check all the cable connections and operating states:
1. Receiver and TV set power plugs are connected to wall socket
2. Antenna cables on receiver input
3. Receiver and TV set correctly connected by a Scart or cinch cable
4. Audio connections are made to HiFi or Dolby Digital system as appropriate (see previous
page)
5. Receiver and TV set (HiFi/Dolby Digital system) are switched on (check power indicators)
6. Receiver is responding to remote control
A selection of troubleshooting tips is offered below.
Problem Cause Remedy
“No signal!” warning
appears on some or all
channels
Cable signal is absent or is
defective. Cable not connected to
the receiver
Check the cable connection between
your receiver and the cable socket.
Refer to your cable network operator or
an antenna specialist.
Remote control no longer
responds
Receiver or remote control
command set may have been
unintentionally changed
Set infrared code 1, as described in
operating manual under “Remote
Control RC 660”; check batteries
Wrong time being
displayed
The “Summer Time” setting is
wrong. An incorrect time was
imported from the reception
signal
On “System Parameters” - “Time
Settings” menu check “Summer
Time enabled” and change as
necessary. Switch off receiver at
mains switch from current channel,
e.g. ARD or ZDF, wait 10 seconds and
then switch back on
Black or blue screen,
no on-screen displays
Scart connection to TV deactivated
by accidentally pressing the
0 button
Keep pressing the 0 button until the TV
picture reappears
Network problem
Check that the, crossed network
cable is correctly connected at the
PC and receiver (clicked home)
Refer to your PC or network specialist
If, despite studying this operating manual, you still have questions about getting started with the
unit or using it correctly, or if unexpected problems occur, please contact your specialist dealer.
The Kathrein customer hotline is also at your disposal.
Phone: +49 900/1122240 *
* (0.89 EUR per minute on land lines of Deutsche Telekom AG)
SERVICE