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4 Troubleshooting
The troubleshooting matrix shown in Table 4-1 identifies some
trouble symptoms, their possible causes, and references to
troubleshooting solutions.
4.1 Causes and Remedies for
Common Operational Issues
Ther
e ar
e a number of common issues that can af
fect the signal
reception quality or the operation of the TracVision R5/R4. The
following sections address these issues and potential solutions.
4-1
Troubleshooting
54-0157 Re
v
.
H
Table 4-1
Troubleshooting Matrix
Antenna non-functional X
Antenna not switching channels/satellites X X
No picture on TV set X X X X X
Intermittent picture for short intervals X X X X X X X X X
System works at rest but not on the move X X X
System will not find satellite X X X X X X X
Snowy television picture X
Picture jumbled, parts missing, freezing X X
TV/SAT Switch Error LED blinking X X X X
Satellite coverage issue (Section 4.1.5)
Receiver wiring (Section 4.2.1)
Antenna gyro faulty (Section 4.3)
LNB assembly faulty (Section 4.3)
Receiver faulty (Section 4.2.2)
Satellite signal blocked (Section 4.1.3)
Incorrect or loose RF connectors (Section 4.1.7)
POSSIBLE CAUSE (AND SOLUTION)
SYMPTOM
Vehicle turning during startup (Section 4.1.6)
Dew or rain pooling on dome (Section 4.1.4)
Blown fuse or improper wiring (Section 4.1.1)
Incorrect satellite configuration (Section 4.1.2)
Type of multiswitch used (Section 4.1.8)
Stationary use only (Section 4.1.9)