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4.1.7 Incorrect or Loose RF Connectors
As part of preventive maintenance (described in Section 5,
“Maintenance”
) KVH recommends checking the antenna unit
cable connections. A loose RF connector can reduce signal quality.
In addition, if you are unable to switch to the other programmed
satellite, make sure that you have connected your RF signal cable
to the antenna baseplate connector labeled “RF1” (see
Section 2.3.5, “Connecting the Antenna RF Signal Cable to the
Receiver”
).
4.1.8 Type of Multiswitch Used
(North American Systems Only)
An active multiswitch must always be used to connect the
TracVision R5/R4 system to multiple receivers. Refer to
Section 2.3.5, “Connecting the Antenna RF Signal Cable to the
Receiver,” for directions on proper multiswitch/multiple
receiver cabling.
4.1.9 Stationary Use Only (TracVision R4 only)
The TracVision R4 antenna was designed for stationary use only.
As such, the antenna will track the desir
ed satellite while your
vehicle is parked, but not while the vehicle is in motion.
4.2 Receiver Troubleshooting
The receiver that was provided with your satellite television
service may also be the cause of less-than-ideal operation.
4.2.1 Receiver Wiring
Refer to Section 2.3.5, “Connecting the Antenna RF Signal Cable to
the Receiver,”
and your receiver user manual to confirm that the
receiver is properly connected to the antenna unit and the
television.
4.2.2 Receiver Faulty
In the case of a faulty receiver, refer to your receiver user manual
for service, replacement, and warranty information.
4-4
A Guide to TracVision R5/R4
KVH offers an upgrade kit (KVH
Part #02-1026) that adds in-motion
tracking capability to the
TracVision R4, allowing you to
receive satellite signals while on
the move.