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Dual-Band Wireless A/G Media Center Extender
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Appendix A: Troubleshooting
Common Problems and Solutions
2. I need to restore the Extender’s software image.
You can restore the Extender’s software image to its factory defaults; however, if you do so, you will lose any
custom settings you may have configured. (Before you restore its software image, write down all of your
custom settings.) Do NOT restore the software image unless you are sure this is necessary.
To restore the Extender’s software image, follow these instructions:
A. On the back panel of the Extender, set the power switch to the OFF position.
B. Press and hold down the standby button on the front panel. While holding down the standby button, set
the power switch to the ON position.
C. When the Navigation Pad LED flashes green, release the standby button and then immediately press the
standby button once.
D. The Navigation Pad LED will flash yellow as the Extender’s software image is restored.
E. When the software image has been restored, follow the instructions in “Chapter 4: Setting up the Media
Center Extender” to set up the Extender.
F. Use your Media Center PC to enter any custom settings you may have configured. If you need more
information, refer to the documentation for the Media Center PC.
3. I need to update the Extender’s software image.
To update the Extender’s software image, follow these instructions:
A. Download the Extender’s software image update file from the Linksys website, www.linksys.com.
B. Extract the zip file on your Media Center PC and save the Extender’s .mcx file.
C. Double-click the .mcx file, and follow the on-screen instructions.
D. After the software image has been updated, use your Media Center PC to enter any custom settings you
may have configured. If you need more information, refer to the documentation for the Media Center PC.