Filter
Top Products
English
42
Symptom Remedy
Cannot use the wireless
connection.
• Check if the Wireless LAN Access Point (AP) (e.g. wireless router) is oriented properly or not placed too close between them.
• Once you have activated the wireless connection please wait 30 seconds for the connection to be established after Turning On the
unit, before trying to access network features such as Smart TV.
Cannot use Netix feature. • Netix is available only in the United States and Canada.
• Check if the network connection is properly made.
• Visit http://www.netflix.com/HowItWorks on your PC and become a Netix member.
Cannot add movies or TV
episodes to the Instant Queue.
• Visit www.netflix.com on your PC.
Even though the speed of the
Internet connection improves
during playback, the picture
quality of Netix streaming
movie does not improve.
• The picture quality does not change during playback. It differs depending on the speed of Internet connection at the time of loading.
Cannot use VUDU feature. • VUDU is available only in the United States, Canada and Mexico.
• Check if the network connection is properly made.
Cannot rent or buy movies / TV
episodes on VUDU.
• You need to activate the VUDU account. For detailed information, please visit the service providers website at
http://www.vudu.com/product_overview.html
• Log into your account at http://my.vudu.com and check your payment information.
The picture quality of streaming
movie (Netix or VUDU) is
poor.
• Check the speed of your Internet connection. You need speeds of at least 8 Mbps to this player for high quality uninterrupted
playback.
Streaming movie (Netix or
VUDU) often stops or starts
buffering during playback.
• Contact your Internet service provider to troubleshoot your Internet connection for speed and line quality. Consistent line quality
and speed are very important for Internet video playback.
Cannot connect to the network
while my PC is connected to the
network.
• Check the content of your Internet service contract to see if your Internet Service Provider prevents multiple terminals connecting
at the same time.
Cannot use Simpleconnect
(WPS) to connect to the Access
Point.
• Connect the unit to the Access Point using Scan or Manual entry mode. If the Access Point’s security mode is set to WEP*, change
the setting to WPA or WPA2 (recommended), then try Simple connect (WPS) again. (For Access Point conguration, please consult
its user manual or manufacturer.)
* WEP is not recommended to be used due to its Major security aws. Change the Security protocol on the wireless router to
WPA or WPA2 (recommended) mode.
Note
• The LCD screen is manufactured to provide many years of useful life. Occasionally a few non active pixels may appear as a xed point of blue, green or red.
This is not to be considered a defect in the LCD screen.
• Some functions are not available in specic modes, but this is not a malfunction. Read the description in this Owner’s Manual for more details on correct operations.