Filter
Top Products
30
TROUBLESHOOTING
CARE AND
CLEANING
WARNING concerning stationary images on the TV
screen: Do not leave fixed images on the screen for
extended periods of time.This can cause uneven aging
of the picture tube.
Normal use of the TV should involve viewing of programs that
have constantly moving or changing images. Do not leave non-
moving images on screen for extended periods of time. Do not
display the same images too frequently; if you do, subtle “ghost”
images can be left on the picture tube. Sources of stationary
images may be Laser discs, video games, Compact Discs
Interactive (CD-i), or paused Digital Video Discs (DVDs) or
videotapes.
Here are some common examples of stationary images:
• DVD menus list DVD content.
• Letterbox black bars appear at the top and bottom of
the TV screen when a wide screen (16:9) movie is viewed
on a TV with standard (4:3) aspect ratio. This is available
with some DVDs.
• Video game images and scoreboards
• Television station logos cause a problem if they are
bright and stationary. Moving or low-contrast graphics are
less likely to damage the picture tube.
• Stock market tickers may appear at the bottom of the
TV screen if the TV programming covers this news.
• Shopping channel logos, pricing displays may be
bright and may appear constantly during the show.These
are usually in the same location on the TV screen.
TV Location
• To avoid cabinet warping, cabinet color changes, and an
increased chance of TV failure, do not place the TV where
temperatures can become excessively hot (for example, in
direct sunlight or near a heating appliance).
• Allow a free flow of air around the TV.
Cleaning
• To avoid possible shock hazard, remove the TV’s power
cord from the electrical outlet before cleaning.
• Regularly dust the TV with a dry, non-scratching duster.
• When cleaning the TV, take care not to scratch or damage
the screen surface. Avoid wearing jewelry or using anything
abrasive. Do not use household cleaners. Wipe the screen
with a clean cloth dampened with water. Use even, easy,
vertical strokes when cleaning.
• Gently wipe the cabinet surfaces with a clean cloth or a
sponge dampened in a solution of cool, clear water and a
mild soap or detergent. Use a clean, dry cloth to dry the
wiped surfaces.
• Occasionally vacuum the vents on the rear of the TV.
• Never use thinners, insecticide sprays, or other chemicals
on or near the cabinet. They may blemish the cabinet per-
manently.
No Power
• Check the TV power cord. Disconnect the power cord from
the power outlet for 10 seconds, then reinsert the plug into
the outlet. Press POWER to turn on the TV again.
• Make sure the outlet is not on a wall switch.
• Make sure a fuse has not blown at the power outlet.
No Picture
• Check the antenna or Cable TV connections. Connect the
antenna or Cable TV signal securely to the TV’s 75Ω jack on
the rear of the TV.
• Set TUNER MODE correctly. Details are on page 11.
• Activate AUTO PROGRAM to find all available channels.
Details are on page 12.
No Sound
• Press the VOL+ and VOL- buttons to adjust the volume.
• Press the MUTE button on the remote control to cancel or
restore the volume.
• If you have connected other equipment to the TV (such as a
VCR or DVD Player), make sure the audio cables are con-
nected securely between the TV and the other equipment.
• Check the SOUND settings. Details are on page 15.
Remote Control does not work.
• Check the batteries. If necessary, replace them with two AA
heavy duty (zinc chloride) or alkaline batteries.
• Clean the remote control as well as the remote control sen-
sor on the front of the TV.
• Check the TV power cord. Disconnect the power cord from
the power outlet for 10 seconds, then reinsert the plug into
the outlet. Press POWER to turn on the TV again.
• Make sure the outlet is not on a wall switch.
• Make sure a fuse has not blown at the power outlet.
• Always point the remote control toward the front of the TV
(toward the remote sensor).
TV displays wrong channel or no channels.
• Repeat channel selection.
• Add the channel number(s) into the TV’s memory. Use
CHANNEL/EDIT. Details are on page 13.
• Make sure TUNER MODE is set correctly. Details are on page
11. Then activate AUTO PROGRAM to set up all available
channels. Details are on page 12.