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Troubleshooting
49
There is interference on the radio
and/or television when the multimedia
controller is switched on
Before following the steps below, ensure all units are switched
off.
If this equipment does cause or suffer from interference to/from
radio or television reception then the following measures should
be tried:
❍ Reorient the receiving aerial (or antenna) or route the antenna
cable of the receiver as far as possible from the 562V
Multimedia Controller and its cabling.
❍ Ensure that the receiver uses well-screened antenna cable.
❍ Relocate the receiver with respect to the multimedia
controller.
❍ Connect the receiver and this product to different AC outlets.
Communication is not working
between the 562V Multimedia
Controller and other Meridian
products
❍ Check that all products are interconnected using the correct
comms leads.
❍ If the installation includes 200 Series or 600 Series units,
check that all 500 Series units are set to 200 mode.
Meridian Configuration program
repeatedly fails to talk to the product
❍ Check that you have selected a COM port.
❍ Check that no other program currently running is using the
COM port.
❍ Check that it is connected correctly.
❍ Turn off the 562V for a few seconds and turn back on, then
retry.
❍ Quit from all other programs and retry.
❍ Reboot the computer and retry.
❍ Ensure you are using the serial lead supplied with the product,
or a null modem cable.
❍ If you are using a laptop try turning off the screensaver or
power management software.