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32 Appendices
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Reset Name When to Use How to Use Resulting Action
Control-Panel
Lock Release
To re-enable the
control-panel buttons
after activation of the
Control-Panel Lock
Press and hold the
INPUT
button on
the control panel for ten seconds. If
the TV is powered off, you can now
press the
POWER
button to turn it on.
Allows the control panel to be
unlocked if the remote control is
misplaced.
System Reset If the TV does not turn
on or off, does not
respond to the remote
control or control-
panel buttons, or has
audio but no video.
Press and hold the
POWER
button on
the control panel for ten seconds.
The TV will turn off. Power on the
TV and the green LED will flash
quickly for about one minute. The
changes you made most recently,
before using
SYSTEM RESET
, may
be lost.
TV Reset
IMPORTANT:
Use this reset
only if other
troubleshooting
has been unsuc-
cessful.
To reset all consumer-
accessible settings
and all memories to
the original factory
defaults.
Use TV Reset if the TV
can respond to con-
trols but TV behavior is
abnormal.
CAUTION: All owner-
performed setups and
adjustments will be
erased.
While viewing the TV, press 1.
MENU
to display the TV main
menu.
With the main menu displayed, 2.
press number keys 1 2 3 to
display the Reset menu.
READ THE ON-SCREEN 3.
WARNING AND INSTRUC-
TIONS.
If you do not wish to use this •
reset, press
EXIT
or
MENU
to
back out.
If you wish to continue, •
press
ENTER
to erase all
memories and settings.
The TV will start the initialization
process and then turn off.
Power on the TV and the front
green LED will start flashing. All
memory and settings outlined in
this Owner’s Guide will need to
be set again.
VUDU
Reset VUDU
Account Pass-
word
You have forgotten
your account pass-
word.
Using a computer, go to
www.VUDU.com.
Reset your account password
from the VUDU website (requires
access to e-mail).
VUDU
Reset Parental
Controls Pass
code
You have forgotten
your pass code.
Call VUDU Customer Care at
1-888-554-VUDU (8838).
VUDU Customer Care will reset
your pass code.
Appendix B: Troubleshooting, continued
Common Picture Problems
Symptom Remarks
1. Picture does not look like a high-defini-
tion picture.
Compare the picture to the TV’s test picture (Picture > Picture+ menu)
to check if the source signal is supplying a lesser-quality image.
Not all signals are high-definition signals. To receive high-definition
programming from your cable or satellite provider, you must sub-
scribe to the provider’s high-definition service. Some over-the-air
broadcasts are in high-definition and can be received with a high-
quality antenna suited to your location.
2. TV has sound but no picture. Press MENU on the remote control. If the menu displays, then •
there is a problem with the incoming signal.
Check that all video inputs are plugged in firmly to the correct •
input jacks.
Press and hold the POWER button on the control panel for ten •
seconds to perform System Reset.