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120 Appendices
IEEE 1394 Devices
Symptom Remarks
10. Cannot record to or from the IEEE 1394 device,
including dubbed recordings.
• To initiate a recording to IEEE 1394 device, press the REC key. The Record menu
displays allowing setup of the recording.
• The source device for the recording is not powered on.
• When dubbing, the destination device for the recording is not powered on.
• The wrong medium (analog tape for digital recording, or digital tape for the analog
recording) is in the device.
• The program is copy protected.
• The program has already been recorded once and the copy protection only allows
one recording.
• Unapproved source device for copy protected material.
• The recording device can not decode the copyright signal included in the signal
source (try another device if available).
• The playing device (for dubbing) does not support copyrighted material.
• Source for recording is copyrighted
• Too many IEEE 1394 devices in network. Insufficient bandwidth available.
Disconnect unused devices.
• Source Device has higher speed (S 400) than record device. If possible, reverse
devices, play in the slower device and record in the faster device.
11. Cannot control the IEEE 1394 device from the
Transport Menu.
• Device may not support the command.
• Selected function is gray (such as Record for a DVD, which does not support the
Record function.
TV Guide On Screen
(see the separate TV Guide On Screen® Interactive Program Guide User’s Manual for detailed information)
Symptom Remarks
1. TV Guide On Screen® system shows no program
listings.
• Program listings are downloaded while the TV is off and the cable
box is left on. It may take up to 24 hours to begin to receive TV
program listings. It may take up to one week to receive all eight
days of TV program listings.
• Invalid ZIP code was entered at the initial TV Guide On Screen
system setup. Select NetCommand from the main TV menu, then
Guide and enter the correct ZIP code.
• Check the connections between the TV and the TV Guide On
Screen input (cable, antenna or cable box and IR cable). At least
one antenna connection must be associated with the TV Guide On
Screen system to receive program listings.
2. TV Guide On Screen system program listings
don’t match actual programs
• Incorrect ZIP code was entered at initial TV Guide system setup.
Select NetCommand menu, then Guide to enter the correct ZIP
code.
• For cable programs, there may be more than one cable company
in your ZIP code. Refer to the TV Guide On Screen system manual
for instructions on the Setup Service.
3. TV Guide On Screen system does not change
channels on the cable box.
• Cable box is not set up in NetCommand. The TV Guide On Screen
system uses NetCommand to control the cable box and VCR. To
correct, select NetCommand from the main TV menu, then select
Change or Add on the NetCommand menu and select Cable Box.
• NetCommand IR emitter is not in place or properly positioned in
front of the cable box remote sensor. See page 31.
Appendix J: Troubleshooting, continued