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Troubleshooting (cont.)
Problem Possible Solutions For More Information
There's no sound even
when the volume is turned
up.
• Check that the MUTE
button isn't on.
See Remote Control Buttons
;md Functions in Chapter 1,
which explains the location
;and function of the MUTE
button.
The TWs "Listen to:" setting
may be set to "second audio
program" (S.A.P.).
See Adjusting the Sound in
Chapter 3, which explains
how to adjust the "Listen
to:" setting.
Check that "Speaker"
function is set to "On."
See Adjusting the Sound in
Chapter 3, which explains
how to adjust the "Listen
to:" setting.
• You forget the code you used
to set the parental lock.
• Use the alternate procedure • See the Appendix,
that doesn't require the use Procedure ForBypassing the
of the code. Parental Lock.
• You can't program the TV to
turn on automatically.
• The TV may be locked.
• See Using t_heParental Lock
within Using the Advanced
Features in Chapter 3.
The sound doesn't match the
•image on screen.
There is a large black or
gray rectangle on the
screen.
The TV's "Listen to:" setting
may be set to "second audio
program" (S.A.P.). ,_
The TV has been set to
"text" mode, but there is no
text information being
broadcast.
See Adjusting the Sound in
Chapter 3, which explains
how to adjust the "Listen
to:" setting.
See Using the Closed
Caption Decoder in the
Getting Started of
Chapter 3, or press the
HOME button to make the
rectangle disappear.
You cannot see a picture
when you play a tape in the
VCR.
If you connected your VCR
with A/V cables, use the
INPUT button to select the
input source (Input 1, 2, or
3) that the VCR is connected
to.
• See Selecting the Input
Source for an explanation
about changing the input.
Troubleshooting 101