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Symptom
Cannot read the content of the card.
Poor picture quality.
Long time to display.
The screen turns black.
Cause and remedy
• Not compatible format. Must be formatted with
FAT 12 or FAT 16.
• The extension is not “JPG”.
• The folders not under DCF standard.
If the main image cannot be read (the file is
partially corrupted), the Photo Viewer will read the
thumbnail. Please confirm the format of the image.
There are lots of images or the file size is large.
If the TV is left with no operation for longer than 5
minutes during the thumbnail screen or the single
picture view mode, the screen turns black to avoid
image retention. Press any key to return to the
normal display.
Photo Viewer
Insert a card.
The JPEG file is corrupted and cannot be
decoded.
The card is not formatted with FAT 12 or FAT 16
or if it is not DCF standard.
Thumbnail and main picture cannot be shown.
Over 3,000 image files.
Resolution over.
Incompatible card is inserted.
The screen turned black to avoid image
retention. Press any key to return to the normal
display.
“Card is not inserted correctly.
”
“This type of image is not supported.”
“This type of format is not supported.”
“
”
“Photo Viewer cannot support over 3000
JPEG files.
”
“Photo Viewer cannot support over 8192 x
8192 pixels.
”
“This type of card is not supported.”
“Press any key to return.”
Error messages
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Photo Viewer Troubleshooting