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RQT8950
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Troubleshooting guide
1. Damage requiring service—The unit should be serviced by qualified service personnel if:
(a)The AC power supply cord or AC adaptor has been damaged; or
(b)Objects or liquids have gotten into the unit; or
(c) The unit has been exposed to rain; or
(d)The unit does not operate normally or exhibits a marked change in performance; or
(e)The unit has been dropped or the cabinet damaged.
2. Servicing—Do not attempt to service the unit beyond that described in these operating instructions. Refer all other servicing to authorized
servicing personnel.
3. Replacement parts—When parts need replacing ensure the servicer uses parts specified by the manufacturer or parts that have the same
characteristics as the original parts. Unauthorized substitutes may result in fire, electric shock, or other hazards.
4. Safety check—After repairs or service, ask the servicer to perform safety checks to confirm that the unit is in proper working condition.
For product information or assistance with product operation:
Contact the Panasonic Canada Inc. Customer Care Centre at 1-800-561-5505, or visit the website (www.panasonic.ca), or an authorized
Servicentre closest to you.
Recording, scheduled recording and copying (Continued) Page
The DV automatic recording
function does not work.
• If images cannot be recorded or if the recording is aborted, check the connections and DV
equipment settings.
• You cannot start recording until the images from the DV equipment appear on the television.
• Recording may not be performed as desired if the time codes on the tape in the DV equipment
are not successive.
• Depending on the equipment, the DV automatic recording may not operate properly.
• You can only record audio/video images on a DV tape.
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Play
Play fails to start even when
[q] (PLAY) is pressed.
Play starts but then stops
immediately.
• Insert the disc correctly with the label facing up.
• The disc is dirty.
• You tried to play a blank disc or unplayable disc on this unit.
• You tried to play a +RW that needs to be finalized on the equipment used for recording.
• When recording to DVD-RAM using EP (8H) mode, play may not be possible on DVD players
that are compatible with DVD-RAM. In this case use EP (6H) mode.
• You cannot play discs during DV automatic recording.
• If playing DivX VOD content, refer to the homepage where you purchased it. (DivX)
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6
4, 5
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DVD-Video is not played. • Some DVD-Video cannot be played when you change the ratings level. 38
Alternative soundtrack and
subtitles cannot be selected.
• The languages are not recorded on the disc.
• You may have to use the disc’s menus to select languages.
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No subtitles. • When progressive output is on, closed captions cannot be displayed.
• Subtitles are not recorded on the disc.
• Set “Subtitle” on the on-screen menu to “On”.
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Angle cannot be changed. • Angles can only be changed during scenes where different angles are recorded. —
You have forgotten your
ratings password.
• While the disc tray is open, press and hold [
*
REC] and [
q
x1.3] on the main unit at the same time
for 5 or more seconds (“INIT” will appear on the unit’s display). The ratings level returns to “8”.
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Quick View does not work. • This does not work when audio is other than Dolby Digital.
• This does not work while recording in XP or FR mode.
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The resume play function
does not work.
• Memorized positions are canceled when
–press [g] several times.
–open the disc tray.
– MP3/DivX: turn off the power.
• This function does not work when playing DivX VOD content.
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It takes time before play starts.
• It will take a little time for DivX videos to start playing. (DivX) —
Picture stops. • Picture may stop if the DivX files are greater than 2 GB. (DivX) —
Edit
Cannot format. • The disc is dirty. Wipe with a damp cloth and then wipe dry.
• You tried formatting a disc that is not compatible with this unit.
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4, 5
Cannot create chapters.
Cannot mark the start point or
the end point during “Shorten
Title” operation.
• The unit writes the chapter division information to the disc when you turn it off or remove the
disc. The information is not written if there is an interruption to the power before this.
• These operations are not possible with still pictures.
• You cannot set points if they are too close to each other. You cannot set an end point before a
start point.
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Cannot delete chapters. • When the chapter is too short to delete, use “Combine Chapters” to make the chapter longer. 31
The available recording space
doesn’t increase even after
deleting recordings on the
disc.
• Available recording space on DVD-R, DVD-R DL, +R or +R DL does not increase even after
deleting previously recorded titles.
• Available recording space on DVD-RW (DVD-Video format) or +RW increases only when the
last recorded title is deleted. It does not increase if other titles are deleted.
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Cannot create a playlist. • You cannot select all the chapters at once in a title if the title also includes still pictures. Select
them individually.
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Product Service
Product information
DVD-A
CD
VCD