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Troubleshooting
VQT4C71
82
Troubleshooting guide
Troubleshootin
g
Before requesting service, make the following
checks. If the problem still persists, consult
your dealer for instructions.
Updating to the latest software (firmware) may
solve the problem. (> 80)
The unit doesn’t work.
• Check the connections. (> 13)
• One of the unit’s safety devices may have been
activated.
Reset the unit as follows:
1 Press [Í/I] on the main unit to switch the unit
to standby.
• If the unit doesn’t switch to standby, press
[Í/I] on the main unit for about 3 seconds.
The unit is forcibly switched to standby.
Alternatively, disconnect the AC mains
lead, wait one minute, then reconnect it.
2 Press [Í/I] on the main unit to switch it on. If
the unit still cannot be operated, consult the
dealer.
Cannot eject disc.
The unit may have a problem. While the unit is in
standby mode, press and hold [STOP ∫] and
[CH W] on the main unit at the same time for
about 5 seconds.
The following do not indicate a problem with
this unit:
• Regular disc rotating sounds or HDD rotating
sounds.
• Poor reception due to atmospheric conditions.
• Image disturbance during search.
• Interruptions in reception due to periodic
broadcasting breaks.
• When you switch the unit on or to standby
mode, there may be an unexpected sound.
General operation
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