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Troubleshooting
VQT4C71
83
The unit is switched to standby mode
automatically.
• VIERA Link has worked. (> 62, Power off link)
The remote control doesn’t work.
• The remote control and main unit are using
different codes. Change the code on the remote
control.
• Software (firmware) is updating when “UPD
/” is displaying on the unit’s display. Wait until
the update is completed. (> 80)
• The HOLD function is activated. (> 81)
Startup is slow.
• Startup takes time in the following situations:
- A disc is inserted.
- The clock is not set.
- Immediately after a power failure or the AC
mains lead is connected.
- When the “Power Save in Standby” is
activated. (> 77)
“0:00” is flashing on the unit’s display.
• Set the clock. (> 78)
The clock does not display on the unit when
switched to standby.
• The clock does not display when “Power Save
in Standby” is activated. (> 77)
Screen size is wrong.
• Check the “TV Aspect” or “Aspect for 4:3 Video”.
(> 74)
• Adjust the aspect ratio setting on TV.
• If you connect to 4:3 TV, set “HDMI Video
Format” to “576p/480p”. (> 66, 74)
• Check “Aspect for Recording” before recording
or file conversion. (> 66, 70)
The black screen appears on the TV.
• This phenomenon may occur, depending on the
TV setting, when “Power Save in Standby” is set
to “Off”. Depending on the TV, this phenomenon
may be prevented by reconnecting to a different
HDMI input terminal.
Picture does not appear with the HD quality
although HD setting was made.
• The pictures are output with 576p/480p
depending on the title.
Unit’s display
Press and hold [OK]
and the indicated
number button at the
same time for more
than 5 seconds.
(> 77)
Displays
TV screen and video
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