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Troubleshooting
Symptom Remedy
No power
No reception
No picture
No sound
Distorted picture
No color
The remote control is
not responding
Check that the AC power plug is securely plugged into the power outlet.
Check that equipment is connected properly.
Check that the cable wire is connected properly.
Check that equipment is connected properly.
Check if the channel is available.
Make sure the TV power is turned on.
If your setup includes a VCR and/or stereo, make sure you have properly
connected them to the Digital CATV Terminal unit.
Make sure your TV is tuned to the proper output channel (3 or 4).
Make sure the RF Bypass is disabled.
Properly plug your television and Digital CATV Terminal unit into an electrical
outlet.
Make sure all cables are properly connected.
Make sure the TV power is turned on.
If your setup includes a VCR and/or stereo, make sure you have properly
connected them to the Digital CATV Terminal unit.
Make sure your TV is tuned to the proper output channel (3 or 4).
Make sure the volume is turned up.
Make sure the RF Bypass is disabled.
Make sure the TV is not in “MUTE” mode.
Make sure all cables are properly connected.
Adjust the TV to channel 3 or 4.
Make sure the current TV program is broadcast in color.
Adjust the TV color controls.
Check that the batteries are installed with the correct polarities (+and -).
The batteries are depleted: Replace them with new ones.
Point the remote control unit at the remote control sensor and operate.
Operate the remote control unit at a distance of not more than 23 feet (7 meters)
from the remote control sensor.
Remove any obstacles between the remote control unit and remote control
sensor.
Make sure the remote control is in the proper component mode (i.e. CBL, TV,
VCR,AUX).