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Troubleshooting
Problem (General) Solution
WARNING
Under no circumstances should you try to repair the system yourself, as this will
invalidate the warranty. Do not open the system as there is a risk of electric shock.
If a fault occurs, rst check the points listed below before taking the system for repair.
If you are unable to remedy a problem by following these hints, consult your dealer or
Philips for help.
No power
The recorder does not
respond.
Remote control does not
work.
No picture.
No sound.
No TV signal received
from the recorder.
The message ‘This will
clear the time shift buffer’
appears.
There is a power failure
during the formatting of
the recorder’s HDD.
– Press STANDBY-ON key on the front of the recorder
to switch on the system.
– Make sure the AC outlet has power.
– There is a technical problem. Disconnect the recorder
from the power outlet for 30 seconds, then reconnect
and switch on the recorder again.
– Aim the remote control directly at the IR sensor on the
front of the recorder (not towards TV).
– Remove any obstacles between the recorder and
remote control.
– Batteries are weak, replace the batteries.
– Switch on your TV and set to the correct Video In
channel for the recorder. You may go to Channel 1 on
your TV, then press the channel down key on your TV’s
remote control until you see the TV programme.
– Check the video connection between the recorder and
the TV.
– Check the recorder audio connections. Read chapter
“Step 1 – Basic Recorder Connections - Connecting the
audio cables” for details.
– Set the option for Digital audio output correctly, based
on the device you have connected to the recorder. Read
chapter “Setup Menu Options - AUDIO settings” for
details.
– Check your antenna or cable TV signal.
– Install the TV channel. Read chapter “Installation and
Setup - Setting your TV channel programmes” for details.
– The requested action requires that the time shift buffer
(temporary HDD storage) to be cleared. All contents that
were not marked for recording will be deleted.
– Reformat the HDD again.
– If the problem persists, please contact Philips for help.