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Symptom Possible solutions
No digital channels Contact your dealer about the Digital Video Broadcasting
Terrestrial signal availability in your country.
•
One or a few tiny
spots on the screen
that do not change
colour along with
the video picture
This symptom is not a problem. The liquid crystal panel is built
with very high precision technology giving you the fine picture
details. Occasionally, a few non-active pixels may appear on the
screen as a fixed point of red, blue, green or black.
Note: this does not affect the performance of the set.
•
Intermittent or
flickering picture in
HD mode
Noise is displayed when the connected equipment such as DVD
player or set-top box fails. Check the user manual of the digital
equipment you are connecting.
Use a standard-compliant HDMI - DVI/HDMI - HDMI cable.
•
•
No sound or
picture but front
panel red light is
on
Press the key on the remote control.•
PC modes do not
work
Check whether the connections are correct.
Check whether the source is correctly selected. Press the
button to enter the Source list and select the correct source.
Check whether you have configured the computer to a
compatible display resolution.
Check the graphic card setting of PC.
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S-Video colour
becomes faint
Check whether the SVHS cable is properly connected.
Press the P + key on the remote control to change channel and
then press the P - key to change back again.
•
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Black bar on top
and bottom of
screen in PC mode
Change the PC refresh rate to 60 Hz.•
AC3 not available
AC3 is not supported for this set. Press the key on the
remote control to select an alternative audio.
•
TV aerial cannot
be powered by set
Some TV aerials need to be powered by the set. This set does
not support this feature.
•
Changing from one
channel to another
channel takes a
long time
Pay TV channels are encoded by the cable provider and take a
longer time to decode. This is normal behaviour and no action is
required.
•
Cannot access
digital menu
Check whether the TV is in analogue mode. If it is, press the
key to switch to digital mode.
•
Troubleshooting (cont.)