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• On the Extender hardware by assigning an ID with the Extender ID switch.
• In ProntoEdit Professional by defining the number of Extenders in the System Properties
and matching the Extender to the A/V component in the Device Properties.
• When the Extenders work in a network, you need to configure the Network Settings in the
Configuration Tool.
For more information, check the Starter’s Guides for the RFX9400 and RFX9600 Extenders and the
ProntoEdit Professional Online Help.
• When the Control Panel works in a WiFi environment, bear in mind that it may take the Pronto
Network a few seconds to wake up and starts transmitting codes.
• Not all Wireless Access Points are working equally well in combination with the Control Panel.
Make sure you use a quality access point.
The transmission of the signals over the wireless network is slow
Depending on the Settings you made for the Network Settings, it takes longer for the Pronto
Network to transmit signals. The variables in the Settings are:
• The location of the Wireless Access Point: To test if the Wireless Access Point and the
Control Panel are too far apart, take the Control Panel and stand closer to the Wireless Access
Point.
If the transition is significantly faster, place the Wireless Access Point closer to where the
Control Panel will be used or add an extra Wireless Access Point in the Pronto Network.
• Encryption: The encryption used by the Extenders and the Control Panel slows the transition of
the signal down.
• The chipset of your Wireless Access Point.
• The DHCP server settings.
Caution If you change the DHCP Settings to accelerate the transition, you also need to adjust these
settings on the Extenders used in the Pronto Network with the Configuration Tool.
The Control Panel shows one of the following icons:
The WiFi icon is not shown on the screen of the Control Panel
You cannot see the WiFi icon:
• When the extenders and the Control Panel are configured in Stand-Alone.
• When you disabled the system item WiFi Level in the ProntoEdit Professional.
The Control Panel behaves erratically
Normally, resetting the Control Panel is not necessary. However, if the touch screen freezes or if you
notice unusual behavior, you need to perform a reset to get it running again.
You reset the Control Panel by switching the Power switch to 0, waiting a few seconds and
switching the Power switch back to 1.
TSU9400 Starter’s Guide
No connection
• The Wireless Access Point is powered down.
• The Control Panel is out of range of the Wireless Access point.
• There is an encryption problem.
No identification
• There is no IP address received.
• An IP conflict is detected.
TSU9400_INS_ESF.qxd 05-06-2007 14:24 Pagina 13