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Setup and installation — Uninstalling the software
Installation & Getting Started Guide
33
This message indicates that the connection was broken by the
firewall or proxy before the test program could connect with the
SRP server.
To resolve this error, check with your firewall administrator to
ensure that an outbound connection from the machine you are
using to srp host on port 3101 is allowed.
Error code 11001
Error code 11001 generates this message: “Connect () failed: error
code = 11001.”
Error code 11001 indicates that the DNS cannot locate the SRP Host
address.
To resolve this error, ensure that your DNS settings are correct on
the machine you are using, then open the Command prompt and
type:
ping SRP HOST.
You should receive an IP resolution on the name. If you do not, your
DNS settings must be corrected. (The ping will not be returned. This
is normal.)
Uninstalling the software
To uninstall the BlackBerry Enterprise Server, follow these steps.
1. From the Lotus Domino Server console screen, type:
tell BES Quit
2. Uninstall the Blackberry Enterprise Server by selecting Start>
Settings> Control Panel> Add/Remove Programs.AnAdd/
Remove window appears.