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BlackBerry Enterprise Server Software for Lotus Domino
Frequently asked questions
68
1. Copy bbsrptest.exe to the machine that is running BlackBerry
Enterprise Server.
2. Open a command prompt and run the program with one
additional parameter: bbsrptest srphostname. (Refer to your
Installation Check List on page 11, under “SRP Host” for your
hostname information.) The utility will read the settings from
the registry and attempt to connect to the SRP host server.
What you should see is:
• Attempting to connect to srp host (IP Address), port 3101
Successful
where srp host and IP Address are indicated in italics because the
values are variable; see the label on your installation CD for the
correct SRP Host value and IP Address.
You may see one of the following messages instead:
• gethostbyname( ) failed for name srp host error code =
11001
This message indicates a configuration problem on your
machine, as it is unable to look up the SRP host server's
name. Error 11001 means name not found.
• connect( ) failed: error code = 10060
This message indicates that the connection request is not
being answered, or that the firewall “lost” the connection
request. Error 10060 means a timeout.
• connect( ) failed: error code = 10061
This message indicates that the connection was refused;
either the SRP host server is not running or the firewall
prevented the connection from going through. Error 10061
means that the connection was refused.
• recv( ): connection lost