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50 Vistage™ Series Flat-Panel Display Installation/Operation Manual
PRE
L
IMINAR
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• E-Mail Notification: Select E-Mail Notification from the Network menu to specify
when and to whom the DHD Controller sends error and service notification messages
via e-mail.
The notification messages are in the following format:
To: [E-Mail Address; see below]
From: do-not-reply@runco.com
Subject: [Type of notification] from Runco DHD-LS
Body:
This is an automated message sent from the Runco DHD-LS:
Notification: [One of the following:
“DHD Error” / “Display Error”
“Periodic Service Notification”
“Calibration Data”]
Detailed Description: [ If a DHD Error, one of the following:
“Fan Failure 1” / “Fan Failure 2”
“Overtemp 1” / “Overtemp 2”
“Initialization Failure”
If a Display Error, a device-specific
error message
If a Periodic Service Notification, the elapsed
time since the last notification
If a Calibration Data message,
“See Attached File” ]
Serial Number: [DHD Controller serial number]
Customer Information: [From “Customer Information” sub-menu;
see below]
Best Regards,
Runco International, LLC
1195 NW Compton Drive
Beaverton, OR 97006
1-800-237-8262
• E-Mail Address: To specify the destination e-mail address for error and service
notifications, select E-Mail Address from the E-Mail Notification menu. The
procedure is similar to that for setting the IP address (refer to IP Configuration on
page 48). Enter up to 45 alphanumeric characters.
• Error Notification: To have the DHD Controller send a message to the destination
e-mail address when a “DHD Error” or “Display Error” occurs, select Error
Notification from the E-Mail Notification menu and set it to On.
• Error Notification to Runco: To have the DHD Controller send an e-mail message
to Runco Customer Support when a “DHD Error” or “Display Error” occurs, select
Error Notification to Runco from the E-Mail Notification menu and set it to On.