Filter
Top Products
33
TROUBLE SHOOTING Section 11
PROBLEM SOLUTION
No picture can be viewed The power supply adaptor for the camera(s) or
DVR is not plugged in. Check all video cable
connectors between the cameras and the DVR.
The TV is not tuned to view the correct channel.
Poor picture quality Clean the camera lens.
Adjust the contrast/brightness on the TV.
DVR doesn't automatically Ensure the corresponding camera channel is set
start recording when set for 'Motion detection', the 'Sensitivity' is not set to
to motion record when 'Off' and the 'Motion area' is set up correctly.
movement is captured (See pages 16 & 17).
The 'Record schedule' must be set to 'Motion
record' (green colour bar) for the required period.
(See pages 14 & 15).
When set to motion record, Point the camera away from tree branches or
the DVR seems to start bushes which may sway in windy weather
recording without seeing conditions. Heavy rain or snow may cause the
any significant movement DVR to start recording due to the movement of
rain in the picture viewed. To minimise false
recording, set the 'Sensitivity' to '4' (see page16).
The DVR stops recording The hard drive is full. Select 'Yes' in 'overwrite
automatically and will not enable' to allow the DVR to continue recording and
record any further overwriting the earliest recorded video.
(See page 19).
Cannot backup on to a Ensure the correct model USB stick is purchased
USB memory stick
(see page 34) and formatted to 'FAT32' (see page 25).