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If the TV seems to have a problem, first try this list of possible problems and solutions. If none
of these troubleshooting tips apply, then call your nearest service center.
TROUBLESHOOTING
Chapter Five
Identifying Problems
Poor picture.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won’t turn on.
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Make sure the
MUTE button is off.
Try another channel.
Press the
SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Make sure the program is broadcast in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Unplug the TV for 30 seconds, then try operating it
again.
Press the
MODE button to put your remote control in
the
TV mode.
Make sure the remote has batteries.
Make sure the wall outlet is working.
Make sure the remote has batteries.
Problem Possible Solution
BP68-00488A-00Eng 2005/02/18 09:47 AM Page 61