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Appendix
English - 134
Troubleshooting
If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these
troubleshooting tips apply, then call your nearest Samsung authorized service center.
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Try another channel.
Adjust the antenna.
Make sure the MUTE button is off.
Try another channel. Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
Check that the Mute feature is off.
Make sure the program is broadcasted in color.
Adjust the picture settings.
Adjust the antenna.
Check all wire connections.
If you are using a VCR, check the tracking.
Unplug the TV for 30 seconds, then try operating it
again.
Press the MODE button to put your remote control
into TV mode.
Make sure the remote has batteries.
Make sure the wall outlet is working.
Make sure the TV is plugged in.
Make sure the remote has batteries.
Please check the digital signal strength and input
antenna.
There is a sound when both Air and Cable are set to
“Yes” in the TV Guide On Screen
TM
Setup.
The sound is made by the TV trying to receive TV
Guide On Screen
TM
data in Standby mode, and is not
a defect.
Set up the Antenna (Air)/Cable according to the
connection status in the TV Guide On Screen
TM
Setup.
• The display panel used for the DLP TV is composed of many tiny pixels.
These pixels may occasionally appear on the screen.
Problem
Poor picture quality.
Poor sound quality.
No picture or sound.
No color, wrong colors or tints.
Picture rolls vertically.
The TV operates erratically.
Your remote control does not
operate your TV.
The TV won’t switch on.
Digital broadcasting screen
problem.
There is a “clicking” sound
repeatedly in Standby mode.
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