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Sometimes the screen turns black without the "Not Supported Mode" message appearing on the screen.
This indicates the monitor is set for a frequency out of range or the PowerSaver mode is on.
Contact the computer dealer or manufacturer for information on Safe Mode Booting.
Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are
supported by the monitor.
3. Not Optimum Mode
If the vertical resolution is not in optimum mode, you can still see the display but the warning message
below appears and disappears after one minute.
The user must adjust the frequency within that one minute.
Refer to Specifications > Preset Timing Modes for the resolutions or frequencies that are
supported by the monitor.
4. Maintenance and Cleaning
1. Maintaining the Monitor Case.
Clean with a soft cloth after disconnecting the power cord.
2. Maintaining the Flat Panel Display Screen.
Clean with a soft cloth (cotton flannel) smoothly.
z
Do not use benzene, thinner or other flammable substances, or a
wet cloth.
z
We recommend a Samsung cleansing agent is used to prevent
damage to the screen.
z Never use acetone, benzene or thinner.
(They may cause flaws or deformation of the screen surface.)
z The user will be required to pay costs and related expenses for
repair of damages caused by him/her.
5. Symptoms and Recommended Actions
A monitor recreates visual signals received from the computer. Therefore, if there is trouble with the
computer or the video card, this can cause the monitor to become blank, have poor coloring, noise,
Video mode not supported, etc. In this case, first check the source of the problem, and then contact
a service center or your dealer.
1. Check if the power cord and the video cables are properly connected to the computer.
2. Check if the computer beeps more than 3 times when booting.
(If it does, request an after-service for the main board of the computer.)
3. If you installed a new video card or if you assembled the PC, check if you installed the adapter(video)
driver and the monitor driver.
4. Check if the scanning ratio of the video screen is set at 75Hz or 85Hz.
(Do not exceed 60Hz when using the maximum resolution.)
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, remove
the Display Adapter at the "
Control Panel
,
System
,
Device Administrator
" and then reboot the
computer to reinstall the adapter (video) driver.
The following table lists possible problems and their solutions. Before calling for service, check the
information in this section to see if you can remedy any problems yourself. If you do need
assistance, please call the phone number on the Information section or contact your dealer.