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Troubleshooting for internet@TV
Problem Possible Solution
Some widget services do not work. Check with that service provider.
In the widget, press the green button and get contact information or refer to help
website for widget service provider information.
Refer to Help website page.
What is the advantage of single sign
on?
If you create account and register your login information of desired service, you can
access personalized content without additional login.
When a network error occurred, I can’t
use other menus except setting menu.
If network connection doesn’t work, your service might be limited.
Because all of function except setting menu are needed to connect internet.
Is there any possibility to show adult
movies on YouTube?
Basically, at the list on the menu it is filtered out. But by using search function, It can
be shown. In this case, using the Widget Gallery lock the widget service.
Help Website
Country Website
UAE www.samsung.com → Consumer → television → medi@2.0 → Internet@TV
Australia www.samsung.com → Consumer → television → medi@2.0 → Internet@TV
China www.samsung.com → 个人消费产品 → 电视产品 → medi@2.0 → Internet@TV
India www.samsung.com → consumer products → television → medi@2.0 → Internet@TV
Indonesia www.samsung.com → Produk → television → medi@2.0 → Internet@TV
Japan
www.samsung.com → 製品情報 → 液晶ディスプレイ → medi@2.0 → Internet@TV
Malaysia www.samsung.com →Consumer → television → medi@2.0 → Internet@TV
NewZealand www.samsung.com → Consumer → television → medi@2.0 → Internet@TV
Philippines www.samsung.com → Consumer → television → medi@2.0 → Internet@TV
Singapore www.samsung.com → Consumer → television → medi@2.0 → Internet@TV
Taiwan www.samsung.com → 個人消費産品 → 電視 → medi@2.0 → Internet@TV
Thailand
www.samsung.com → ผลิตภัณฑ์ → โทรทัศน์ → medi@2.0 → Internet@TV
Vietnam www.samsung.com → sản phẩm nghe nhìn → máy thu hình → medi@2.0 → Internet@TV
South Africa www.samsung.com → Consumer → television → medi@2.0 → Internet@TV
Approaching step may be changed later on.
It can be different links for special countries.
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[7000]BN68-02077A-00Eng.indb 59 2009-03-11 �� 2:56:29