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Other Information
Support
Support
Remote Management
e-Manual (Troubleshooting)
Self Diagnosis
Software Update
Use Mode Home Use
Contact Samsung
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The displayed image may differ depending on the model.
The TV has several built-in systems designed for user and TV system support.
Remote Management
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> Menu
m
> Support > Remote Management
Try Now
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose
your TV remotely. Users will need to read and agree to the service agreement before using this feature.
A Samsung Electronics technician will then diagnose, repair, and update your TV remotely. However,
these features are only available when your TV is connected to the Internet.
e-Manual
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> Menu
m
> Support > e-Manual (Troubleshooting)
This TV features a built-in electronic user manual. For details on how to use the e-Manual, See
"Viewing the e-Manual"
Self Diagnosis
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> Menu
m
> Support > Self Diagnosis
Try Now
This TV is capable of diagnosing itself for picture-, sound-, and signal-related issues. The self-
diagnosis function consists of the following options:
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Picture Test
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Sound Test
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Voice & Motion Control Environment Check
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Signal Information
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Reset