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KD-34XBR970
2-671-222-21(1)
General
Double images or ghosts ❏ Using a highly directional outdoor antenna or a cable may solve the
problem.
“Black box” on screen ❏ You have selected a text option in the Setup Settings and no text is
available. (See page 45 to reset Setup selections.) To turn off this feature, set
the Caption Vision option to Off. If you were trying to select closed
captioning, select CC1 instead of TEXT 1-4.
Bars appear at the
top and bottom of the screen
❏ Some wide-screen programs are filmed in aspect ratios that are greater
than 16:9, such as 2.35:1.
(This is especially common with theatrical
releases). Your TV will show these programs with bars at the top and
bottom of the screen. For more details, check the documentation that came
with your DVD (or contact your program provider).
Problem Possible Remedies
Problem Possible Remedies
How to reset TV to
factory settings
❏ Turn on the TV. While holding down the RESET button on the remote
control, press the POWER button on the TV. (The TV will turn itself off, then
back on again.) Release the RESET button.
How to restore Picture
settings to factory settings
❏ Press the RESET button on the remote control while in the Picture Settings
(see page 35).
How to restore Sound
settings to factory settings
❏ Press the RESET button on the remote control while in the Sound Settings
(see page 37).
Cannot cycle through the
other video equipment
connected to the TV
❏ Be sure the Label Video Inputs option is not set to Skip (see page 45).
Cannot operate Menu ❏ If a Menu option appears in gray, this indicates that the TV is in a state in
which the Menu option is not available.
Lost password ❏ In the password screen (see page 42), enter the following master password:
4357. The master password clears your previous password; it cannot be
used to temporarily unblock channels.
TV makes “popping” sound
when turned on
❏ This is a normal sound that results from the TV automatically degaussing
each time it is turned on.
TIMER/STAND BY LED on
front panel is lit
❏ This LED blinks when the TV is turned on, then shuts off when the picture
is displayed. If the LED blinks for more than a minute, this may indicate
the TV needs service.
Digital cable box does not
work
❏ If you are connecting a VCR and digital cable box using a splitter, as
described on page 9, you must use a special bi-directional splitter that is
designed to work with your digital cable box. Contact your cable TV
company for details.
Cannot record digital
channels to VCR
❏ Only analog channels can be recorded to your VCR.