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Additional Information
Poor picture/Unstable picture
Double images or ghosting • Check aerial/cable connections.
• Check the aerial location and direction.
Only snow and noise appear on the screen. • Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life
(three to five years in normal use, one to two years at the
seaside).
Dotted lines or stripes • Keep the TV away from electrical noise sources such as cars,
motorcycles, or hair-dryers.
No colour on colour programmes • Using the menu system, select the “Picture Adjustment”
menu and select “Reset” to return to the factory settings
(page 33).
• If you set the “Power Saving” option to “Reduce,” picture
colours may become dimmer (page 39).
Some tiny black points and/or bright
points on the screen
• The picture of a display unit is composed of pixels. Tiny
black points and/or bright points (pixels) on the screen do not
indicate a malfunction.
The picture is too bright. • Using the menu system, select the “Picture Adjustment”
menu and select “Mode.” Then select the desired picture
mode (page 32).
Picture (stripe) noise • Make sure that the aerial is connected using the supplied
coaxial cable.
• Keep the aerial cable away from other connecting cables.
• Do not use 300-ohm twin lead cables as interference may
occur.
Distorted picture and noisy sound • Check if any connected optional equipment is installed in
front of the TV or beside the TV. When installing optional
equipment, leave some space between the optional
equipment and the TV.
Stripe noise during playback/recording of
a VCR
• Video head interference. Keep your VCR away from the TV.
• Leave a space of 30 cm between your VCR and the TV to
avoid noise.
• Avoid installing your VCR in front of the TV or beside the
TV.
Poor or no picture (screen is dark), but
good sound
• Using the menu system, select the “Picture Adjustment”
menu and select “Reset” to return to the factory settings
(page 33).
Noisy picture when viewing a TV channel • Using the menu system, select the “Manual Programme
Preset” option in the “Set Up” menu and adjust “AFT”
(Automatic Fine Tuning) to obtain better picture reception
(page 43).
• Using the menu system, set the “NR” (Noise Reduction)
option in the “Picture Adjustment” menu to reduce the noise
in the picture (page 33).
Problem Possible remedies