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Additional Information
Poor or no picture (screen is dark), but
good sound.
• Using the menu system, select the “Picture Adjustment”
menu and select “Reset” to return to the factory settings
(page 14).
Noisy picture when viewing a TV
channel.
• Using the menu system, select the “Manual Programme
Preset” option in the “Set Up” menu and adjust Fine
Tuning (AFT) to obtain better picture reception (page 23).
• Using the menu system, set the “NR” (Noise Reduction)
option in the “Picture Adjustment” menu to reduce the
noise in the picture (page 14).
Distorted picture when changing
programmes or selecting teletext.
• Turn off any equipment connected to the Scart connector
on the rear of the TV.
Wrong characters appear when viewing
teletext.
• Using the menu system, enter to the “Language/Country”
option in the “Set Up” menu and select the country in
which you operate the TV set (page 21). For Cyrillic
languages, we recommend to select Russia country in the
case that your own country does not appear in the list.
No unscrambling or unstable picture
whilst viewing a scrambled channels
with a decorder connected through the
Scart connector
3/ .
• Using the menu system, select the “Features” menu. Then
set “AV3 Output” to “Auto” (page 20).
No sound/Noisy sound.
Good picture, no sound.
• Press the 2 +/– button on the remote control.
• Check that “TV Speakers” is set to “On” in the “Features”
menu (page 19).
• Check that headphones are not connected.
Audio noise.
• Make sure that the aerial is connected using the supplied
coaxial cable.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may
occur.
Cannot operate the menu.
• If the item you want to select appears in a pale colour, you
cannot select it.
Strange sound.
The TV cabinet creaks.
• Changes in room temperature sometimes causes the TV
cabinet to expand or contract, which can make slight noises.
This does not indicate a malfunction.
The TV whirs.
• The TV’s fan setting is working. This does not indicate a
malfunction.
The TV ticks.
• An electrical circuit inside the TV is activated when the TV
is turned on. This does not indicate a malfunction.
The TV buzzes.
• There might be a surge sound when turning on the TV. This
does not indicate a malfunction.
Remote control does not function.
• Check that the Media Selector on the remote control is set
according to the device you are using (VCR, TV or DVD).
• If the remote control does not operate the VCR or DVD
even when the Media Selector has been set correctly, enter
the necessary code set as explained in “Remote Control
Configuration for VCR/DVD” on page 31.
• Replace the batteries.
The / (standby/sleep) indicator on
the TV flashes.
• Contact your nearest Sony service centre.
If you continue to experience problems, have your TV serviced by qualified personnel.
Never open the casing yourself.
Problem Possible remedies
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