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filename[010ADDI.fm] model name1[SLV-D950G/I] [3-084-915-11 (1) GB]
109
Troubleshooting
Additional Information
filename[Z:\2003 Combo G\3084915111\3084915111SLVD950G\010ADDI.fm]
VCR Troubleshooting
Symptom Remedy
Playback
The playback picture does not appear
on the TV screen.
• Make sure the TV is set to the channel for the VCR. If
you are using a monitor, set it to video input.
• If the VCR is connected to the TV with the Scart cable,
make sure the VCR indicator is lit in the display window.
Use the TV/VIDEO button on the remote commander to
light up the VCR indicator.
The picture is not clear. • Existing broadcasts may interfere with the VCR. Reset
the RF channel output of your VCR (page 15).
• Adjust the tracking with the TRACKING +/– buttons.
• The video heads are dirty (see the last page of
Troubleshooting). Clean the video heads using a Sony
video head cleaning cassette. If a Sony cleaning cassette
is not available in your area, have the heads cleaned at
your nearest Sony service facility (a standard service
charge will be required). Do not use a commercially
available liquid type cleaning cassette other than Sony’s,
as it may damage the video heads.
• The video heads may have to be replaced. Consult your
local Sony service facility for more information.
The picture has no colour. • The “Colour System” option in the “USER SET” menu is
set to the wrong position. Set the option to conform to the
system that the tape was recorded in.
The picture rolls vertically during
picture search.
• Adjust the vertical hold control on the TV or monitor.
The picture has no sound. • The tape is defective.
• If you made A/V connections, check the audio cord
connection.
The sound from a tape recorded with
the VCR is not in stereo or the
STEREO indicator in the display
window is flashing.
• Adjust the tracking.
• The video heads are dirty. Clean the video heads using a
Sony video head cleaning cassette as explained above.
Recording
No TV programme appears on the
TV screen.
• Make sure the TV is set to the video channel. If you are
using a monitor, set it to video input.
• Existing broadcasts may interfere with the VCR. Reset
the RF channel output of your VCR (page 15).
• Select the correct source with the INPUT SELECT
button. Select a programme position when recording TV
programmes; select a line input when recording from
other equipment.
TV reception is poor. • Make sure the aerial cable is connected securely.
• Adjust the TV aerial.
The tape starts playing as soon as it is
inserted.
• The safety tab has been removed. To record on this tape,
cover the tab hole.
The tape is ejected when you press
z REC.
• The safety tab has been removed. To record on this tape,
cover the tab hole.
Nothing happens when you press
z REC.
• Make sure the tape is not at its end.
continued