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SunB2B Partner’s User Guide v 38
5.2 Hints on using SunB2B Webfront
5.2.1 Traffic Time
You are sharing the bandwidth of Internet with other people. If you
have problems in connectivity or traffic problem, you may need to avoid
to access B2B during rush hour.
5.2.2 Database Refresh
If you press the Refresh button, the system will search every item on
the screen with the database. This will require users to wait for a while
in order to translate all items. If you are in the rush hour, you may
experience hard time. In that case, if you are sure the items that you
have entered are correct, please press Next directly. All the items will
be stored in the database without translation. Translation will only
happen again if you request to see the "printable" version or revisit the
details.
5.2.3 Save as a draft
The Internet infrastructure is improving. However, in some countries,
the Internet infrastructure is under development and may not perform
as good as other countries. Unpredictable Internet performance may
cause the disappearing of the browser. Users are strongly advised to
use Save as Draft as often as you can to avoid any unpredictable event
happening.
5.2.4 Browser's Back Button
Preferably, users should refrain from using the browser's back, forward
and reload or refresh button. Users should try to use the webfront's
buttons which are generally located at the bottom of the page.
5.2.5 Opening 2 windows in Sun B2B
DO NOT open 2 windows to access SunB2B orders. This will cause
the session information to be replaced by the later request thus
causing the information display to be inconsistent. Stick to one window
to process your orders.
5.3 Frequently Asked Questions
5.3.1 What Is The Different Between IE and Netscape?
In general, both browsers will work fine for the SunB2B tool. However,
in some cases, the formatting of the page will appear different in
different browsers. If you find that the words in the browser is too small,
you can enlarge the font by changing the font size in the Preferences
menu in Netscape or Internet Options in IE.