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Reference section
Troubleshooting
Before calling a service technician, please check the following
table for a possible cause of the symptom and some solutions.
Symptom and solution
TV will not turn on
• Make sure the power cord is plugged in, then press !
and 1.
• The remote control batteries may be dead. Replace the
batteries.
No picture, no sound
• Check the antenna connections.
No sound, picture OK
• The sound may be muted. Press 2+, 2– or U.
• The station may have broadcast difficulties. Try another
channel.
Poor sound, picture OK
• The station may have broadcast difficulties. Try another
channel.
Poor picture, sound OK
• Check the antenna connections.
• The station may have broadcast difficulties. Try another
channel.
• Adjust the PICTURE menu.
Poor reception of broadcast channels
• Check the antenna connections.
• The station may have broadcast difficulties. Try another
channel.
• Make sure the Color system is properly set.
Teletext problems
• Check the antenna connections.
Good performance of text depends on a good strong
broadcast signal.
Multiple images
• The station may have broadcast difficulties. Try another
channel.
• Antenna reception may be poor. Use a high directional
outdoor antenna.
• Check if the direction of the antenna has changed.
Poor color or no color
• The station may have broadcast difficulties. Try another
channel.
• Adjust the Tint and/or Color in the PICTURE menu.
The remote control does not operate
• Remove all obstructions between the remote control and
the remote control sensor on the TV.
• The remote control batteries may be dead. Replace them
with new ones.
Some pixels of the screen do not light up
• The LCD display panel is manufactured using an
extremely high level of precision technology, however,
sometimes some pixels of the screen may be missing
picture elements or have luminous spots. This is not a sign
of a malfunction.
The brightness of the screen comes down, or flickers
of the screen are caused, or some parts of the screen
do not light up.
• When you just buy and start to use this TV, a flickering
may be caused in the screen. In this case, switch off the
TV, then switch on it again to cure the condition.
• The cold cathode fluorescent lamp used for the back light
on this TV has longevity. When the brightness of the
screen comes down, or the flickers of the screen are
caused, or some parts of the screen do not light up, it may
reach the end of its life. Contact a service technician.
The picture brightness varies when you display
switch the TV on.
• If you switch the TV on at 0°C and under, wait until the
warms up.
Broadcast system
Broadcast transmission systems of each
country or region
Asia M.E.
Oceania
Africa
South America
Country or region Color Sound
Bahrain, Kuwait, Israel, Oman,
Qatar, United Arab Emirates,
Yemen, etc. Indonesia, Malaysia,
Singapore, Thailand, etc.
PAL B/G
China PAL D/K
China Hong Kong PAL I
Iraq, Islamic Republic of Iran,
Lebanon, Saudi Arabia, etc.
SECAM B/G
Russian Federation, etc. SECAM D/K
Myanmar, etc. NTSC M
Country or region Color Sound
Australia, New Zealand, etc. PAL B/G
Country or region Color Sound
Republic of South Africa, etc. PAL I
Country or region Color Sound
Argentina, Paraguay, Uruguay, etc. PAL N
Brazil PAL M
Chile, Colombia, etc. NTSC M