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Chapter 9: Troubleshooting
Home server setup problems
The PC (“Home Server”) name is not displayed
• The Ethernet cables are not connected properly or at all.
Connect all cables (- pages 24 and 25).
• The network setup on the PC is incorrect. Make sure both
the PC and TV are using the same network type (DHCP/
manual) and have compatible network settings.
• The networked PC does not have shared folders set up
correctly. See “Setting up file sharing on your PC” in
Chapter 8 for details.
• There are no master browsers on the network. To
configure your networked PC to be the master browser of
its subnet, refer to your operating system user guide or
consult an IT professional.
• Too many sharing devices are connected. You cannot
connect more than 16 sharing devices at one time.
The PC (“Home Server”) name is displayed but the
shared folder(s) are not displayed.
• The networked PC does not have shared folders set up
correctly. See “Setting up file sharing on your PC” in
Chapter 8 for details.
• The TV’s user name and password do not match the PC’s.
Make sure the user name and password settings in the TV
exactly match the settings in the networked PC. User
names and passwords are generally case sensitive.
Personal E-mail problems
Cannot receive mail
• Your e-mail settings may be incorrect. Ensure that you
have POP3 e-mail service enabled with your ISP. The
Personal E-mail feature does not work with web-
browser-based (HTTP based) e-mail services.
• Your network settings may be incorrect. Contact your
ISP.
Characters in incoming mail are not displayed properly
• The supported character encoding methods are US-
ASCII, ISO-8859-1, UTF-8, ISO-2022-JP, SHIFT_JIS,
and EUC-JP. No other encoding methods are supported.
Images in HTML mail are not displayed
• Depending on the type of HTML, some images may not
display.
42LX177_EN.book Page 107 Tuesday, May 15, 2007 1:58 PM