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Chapter 7: Troubleshooting
LED indications
The yellow blue and red/green LED lights on the TV (at the bottom center of the TV) indicate the TV’s status, as described below:
Note: If the TV loses A/C power (e.g., a power outage occurs or the power cord is unplugged), when power is restored, the yellow
LED will blink while the TV is booting until the remote control is usable. This is normal and is not a sign of malfunction.
If, after trying solutions, the problem still exists:
• In the U.S., call TACP Consumer Solutions at 1-800-631-3811.
• In Canada, locate the nearest Toshiba authorized service depot by directing your web browser to www.toshiba.ca; click
“Home Entertainment,” and then click “Support.”
LED Indication Condition Solution Voice
announce
1) Blue is ON (solid). The TV is operating
properly.
––
2) Yellow blinks. In LPS mode (standby
with Quick Restart ON).
See “Setting the Quick Restart™ feature” (- page 20). –
3) Blue is ON (solid).
Yellow blinks.
The lamp is not working
properly.
The TV will automatically try to restart itself eight times
(see item #4).
Note: If the TV is powered off and then quickly on again
when the lamp unit is hot, it may take several minutes
for the picture to appear on-screen. This is a property of
DLP TV lamp technology and is NOT a sign of
malfunction. For details, see “Setting the Quick
Restart™ feature” and “IMPORTANT NOTICE ABOUT
HOT LAMP RESTART” (- page 21).
–
4) Yellow is ON
(solid). Red blinks.
The lamp is not working
properly after the eighth
automatic restart (see
item #3).
Turn the TV OFF and then ON again. If the problem
persists, contact Consume Solutions at
1-800-631-3811.
“Lamp not
working”
5) Yellow is ON
(solid).
The lamp unit door is not
seated properly.
Turn OFF the TV and unplug the power cord. Review
“Lamp unit replacement and care” in Chapter 8 to
ensure that the lamp door is installed securely.
“Lamp door is
open.”
6) Red blinks. Fan stopped
(light engine).
Turn OFF the TV and unplug the power cord. Plug the
power cord in again and turn ON the TV.
“Fan
stopped.”
7) Blue is ON (solid).
Green blinks.
Fan stopped (POD).
“Fan
stopped.”
8) Blue blinks slowly. Abnormal operation of
BUS line.
–
9) Blue blinks quickly. Power Protect
Detection.
–
10)Blue blinks quickly.
Red blinks.
The color wheel has
stopped.
“Color wheel
stopped.”
11)Blue blinks quickly.
Yellow blinks.
Red blinks.
An abnormal
temperature increase
has occurred.
Turn OFF the TV. Check to make sure all slots and
openings in the TV cabinet are not covered, blocked, or
dusty. Turn ON the TV again.
“Temperature
warning.”
Blue LED Red/Green LEDYellow LED
TV front
“Voice announce” feature
When certain non-standard conditions occur, the LEDs on
the TV will blink and the TV will play a recorded
“voice announcement” describing the condition (see the
table below for the specific conditions that include a voice
announcement).
To repeat the voice announcement and hear additional
information, press the MENU button on the TV while the
LEDs are blinking.
HM66_EN.book Page 46 Thursday, February 23, 2006 2:49 PM