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UNITY 4600 USER’S MANUAL
www.wegener.com 55 800032-01 Rev.F
CHAPTER 5 CUSTOMER SERVICE
5.1 Warranty
The following warranty applies to all Wegener Communications products including the
Unity 4600:
All Wegener Communications products are warranted against defective materials
and workmanship for a period of one year after shipment to customer. Wegener
Communications' obligation under this warranty is limited to repairing or, at Wege-
ner Communications' option, replacing parts, subassemblies, or entire assem-
blies. Wegener Communications shall not be liable for any special, indirect, or
consequential damages. This warranty does not cover parts or equipment which
have been subject to misuse, negligence, or accident by the customer during use.
All shipping costs for warranty repairs will be prepaid by the customer. There are
no other warranties, express or implied, except as stated herein.
5.2 Technical Support
If the unit should fail to perform as described, if you need help resolving problems with
your Unity 4600, or for questions about obtaining service for your Unity 4600, please
contact Wegener Communications Customer Service at (770) 814-4057, FAX (678)
624-0294, or e-mail service@wegener.com.
To return a product for service:
a. Obtain a Return Material Authorization (RMA) number by completing and
faxing a copy of the RMA Request Form to (678)624-0294. You may e-mail
the same information instead to: service@wegener.com
b. To help us identify and control returned units, plainly write the RMA number
on the outside of the product-shipping container. This will help us return your
unit to you as quickly as possible.
c. Return the product, freight prepaid, to the address below:
Service Department RMA# ________
Wegener Communications, Inc.
359 Curie Drive
Alpharetta, GA 30005
NOTE: All returned material must be shipped freight prepaid. C.O.D.
shipments will not be accepted.