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Troubleshooting
Symptoms Cause Correction
No power The power plug is disconnected Connect the power plug into the wall outlet
No picture
The TV is not set to receive DVD
signal output
Select the appropriate video input mode on the TV so the
picture from the DVD player appears on the TV screen
The video cable is not connected
securely.
The DVD video mode is not matched
with the TV
Connect the video cable into the jacks securely. Refer to
Connecting to a TV (page 10)
No sound
The audio cable is not connected
securely.
Connect the audio cable into the jacks.
The power of the equipment
connected with the audio cable is
turned off.
Turn on the equipment connected with the audio cable
The setting of output sound type is
not correct
Set the audio setting correctly.
The disc is dirty. Eject the discs and clean it.
The playback
picture has
occasional
It is in fast forward or fast reverse
playback.
Sometimes a small amount of picture distortion may appear.
This is not malfunction.
The copy protection effect. Connect the DVD player to the TV directly.
No disc is inserted. Insert a disc.
Brightness is
unstable or noises
are produced on
playback pictures
An un playback disc is inserted. The
disc is placed upside down. The disc
is not placed within the guide.
Check the disc type and color system. Place the disc with
the playback side down. Place the disc on the disc tray
correctly inside the guide.
The DVD player
does not start
Playback.
A menu is on the TV screen. Press the SETUP button to turn off the menu screen.
The parental lock function is set. Cancel the parental lock function or change the parental.
Buttons do not work
Power supply fluctuations or other
abnormalities such as static
electricity may interrupt correct
functions.
Turn the power on or off with the POWER button. Or
disconnect the power plug and insert it into the wall outlet
again.
The remote control
does not work
Properly
The remote control is not pointed at
the remote sensor of the DVD player.
Point the remote control at the remote sensor of the DVD
player
The remote control is too far from the
DVD player
Operate the remote control within
about 7 m.
The batteries in the remote control
are exhausted.
Replace the batteries with new ones
No picture on
screen, a blue
picture, a running
picture, a green
picture, a distorted
picture and a two-
part picture.
I/P key pressed by accident.
1) please make sure that there is no media in the drive,
because otherwise the button have no function.
2) connect the player with Scart on the TV and switch on
both devices
3) press one time the I/P button on the front of the player.
Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS: Tel.: 040/77 11 09 17, Internet: www.xoro.de/support.htm