30
Troubleshooting
Handling Error Messages
Handling Error MessagesHandling Error Messages
Handling Error Messages
Meaningless
characters
printed
(continued)
Previous print job
paused before it
was finished
If a previous print job was paused before it was printed, turn the
printer and the computer off, then back on again, or
Windows
Windows Windows
Windows
1. Click Start
StartStart
Start, Settings
SettingsSettings
Settings, Printers
PrintersPrinters
Printers.
2. Double-click Canon S600
Canon S600Canon S600
Canon S600 and cancel any unfinished print
jobs.
Mac OS
Mac OSMac OS
Mac OS
On your keyboard, press the Apple Command key ( ) and the
period key (.
..
.) at the same time. The print job will be cancelled
and the paper ejected.
Incorrect printer
driver selected
Check the Printer window to verify that the correct printer driver is
selected.
Bad (corrupted)
file
Create the document again and print it. If it prints successfully, the
original file was corrupted.
ECP mode not set Extended Capabilities (Parallel) Port, or ECP, provides faster data
transfer between the computer and the printer. If the ECP setting is
incorrect, it could result in incorrect print information going to the
printer. See the S600 User’s Guide on the Setup Software & User’s
Guide CD-ROM for instructions on how to check ECP settings and
reconfigure if needed.
Problem
ProblemProblem
Problem Possible Cause
Possible CausePossible Cause
Possible Cause Try This
Try ThisTry This
Try This
Printer does
not print
When a printer error occurs, the POWER/ERROR light flashes orange between green flashes.
Count the number of orange flashes to determine and resolve the problem:
Alternately
flashes green
and orange
(service error)
1. Remove the paper from the printer, switch the printer off, then
unplug it.
2. Reconnect the printer power and turn it back on.
If the same error message persists after restarting the printer, contact
the Customer Care Center.
2 orange flashes
(paper is out or
not feeding
correctly)
If no paper is loaded in the paper rest, or if paper is not loaded
correctly, reload the paper correctly then press the RESUME button on
the printer. See “Loading Paper and Other Media” on page 4 for how
to load different types of media.
Problem
ProblemProblem
Problem Possible Cause
Possible CausePossible Cause
Possible Cause Try This
Try ThisTry This
Try This
