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General Features
Features Guide 139
(1) Outline sketch of UCD feature
1. When more than one call is in the UCD group, the 1st call will arrive at extension A first.
Calls have arrived at a UCD group
UCD group
Extension A
Extension B
Extension C
3rd call in queue
2nd call in queue
1st call in queue
(When extension A is busy
or logged-out, the call
arrives at extension B.)
(When extension B is busy
or logged-out, the call
arrives at extension C.)
(When extension C is busy
or logged-out, the call
arrives at extension A.)