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Technical Information
MVP™ (12/18/37.5) Series Getting Started User Manual, Rev. 10 -21-
9. Technical Information
MVP™
Maintenance
To maintain optimum performance and minimize wear, the user should clean this product
regularly. Usage and environment are contributing factors in determining the cleaning
frequency.
As a rule, clean this product at least twice a month. Dust build-up reduces light output
performance and can cause overheating. This can lead to reduced light source life and
increased mechanical wear.
To clean an MVP™, follow the recommendations below:
· Unplug the panel from power.
· Wait until the unit is cold.
· Use a soft brush to remove dust collected on the external components.
· Wipe the outside of the LED strips with a soft, lint-free cloth dampened with a
solution of water and detergent. Apply gentle pressure only.
· Make sure all connections are thoroughly dry before reconnecting power and
signal cables.
Always dry the external surfaces carefully after cleaning them.
Troubleshooting Guide
Symptom
Cause(s)
Action(s)
All LEDs are blinking Contact failure Fix the loose LEDs or try re-plugging
LEDs on a specific circuit
are not lit/working
Power output cable may be connected
incorrectly
Remove and connect correctly
Power cables may be plugged in reverse
All LEDs do not light
Output cables connected incorrectly Find the incorrectly connected cables and
reconnect properly
MVP™ does not power
up (LED power indicator
does not light during
“self-test”)
No power Check for voltage on outlet
Loose or damaged power cord Check power cord
Faulty power connection inside the
MVP™
Send for repair
Faulty external power supply
MVP™ displays no
images or spotted images
Disconnect and reconnect the signal cable, or
replace the cable
If you still experience technical problems after trying the above solutions or if you
need to send the unit for repair, contact CHAUVET® Technical Support.