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Warranty Card Info
Warranty Card Info
ONE YEAR LIMITED WARRANTY
This EMPREX device is guaranteed against manufacturing defects for one full year from the original date of
purchase.
This warranty is valid at the time of purchase and is non-transferable. Sales slip or other authentic evidence
is required to validate warranty. Damage caused by accident, misuse, abuse, improper storage, and/or
uncertified repairs is not covered by this warranty.
All mail or transportation costs including insurance are at the expense of the owner.
DO NOT send any product to EMPREX for warranty without an RMA (Return Merchandise Authorization)
and proof of purchase. Ensure delivery method can be tracked (keep tracking number).
Before returning a product, obtain an RMA number from EMPREX by:
1. Emailing: techsupport@allsupport.net or
2. Calling: (510)657-3956 x325
The RMA number should be clearly displayed on the outside of the returned package and on the
accompanying RMA form. EMPREX will refuse any package without an RMA number.
Warranty is valid only in the country of purchase.
EMPREX assumes no liability that may result directly or indirectly from the use or misuse of these products.
IMPORTANT
This warranty will be voided if the device is tampered with, improperly serviced, or the security seals are
broken or removed.
Technical support email: techsupport@allsupport.net
Technical support phone number: (510) 657-3956 x 321
RETURN MERCHANDISE AUTHORIZATION (RMA) FORM
RMANumber:__________________________Date:__________________________
Name:_________________________________ E-mail:________________________
Company:_____________________________________________________________
Address:______________________________________________________________
City:___________________________________ State:_______ Zip:______________
Phone Number: (____)__________________________________________________
ProductName/Model:__________________________________________________
Purchase Date:__________________________ Serial Number:_________________
Problem(s) (please be specific):___________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________
______________________________________________________________________