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118 Solving Problems
TV Reception or Operation Problems
Remote Control Problems
Problem Solution
TV reception is poor. Check your antenna, cable, or digital or satellite receiver
connections. See page 14 for details.
Weather conditions and interference from other nearby
equipment may be affecting the picture quality. Turn off or
relocate equipment such as hair dryers or microwave ovens, if
possible.
The TV channels can’t be
changed or selected.
When the TV is warming up or cooling down (the
Power light is
flashing), you can’t use the buttons. When the
Power light stays
lit green or orange, the buttons are operable.
You may have locked access to certain channels. Press the
Menu button on the TV panel or remote control. Check the
Channel Lock settings on the Lock menu as described on
page 49.
You may have marked the channel to be skipped. Press the
Menu button on the TV panel or remote control. Check the
Manual Program settings on the Channel menu as described
on page 41.
If your cable system added channels and you can’t receive
them, you need to run the Auto Program utility to add them to
your TV’s list of receivable channels. Press the
Menu button on
the TV panel or remote control. Select the
Auto Program setting
on the Channel menu as described on page 39.
You can’t receive a digital
broadcast.
You must connect the TV to a digital TV receiver to receive digital
broadcasts.
Problem Solution
The remote control doesn’t work. If you have problems with the remote control, press any button
on the remote to check if the light on the top comes on.
If the light comes on, move closer to the TV when you use the
remote control and aim it at a more direct angle. Make sure the
room lighting is not too bright and not shining directly on the
remote control or the TV receiver window. Also clean the
transmitter area on the top of the remote and the receiver
window on the TV to see if that helps.
If the light doesn’t come on, make sure the batteries are inserted
correctly and are working. If necessary, replace the batteries.
Make sure the equipment switch at the top of the remote control
is set to the device you’re trying to control.
If you still have problems with the remote control, try the other
suggestions on page 34.
Light Equipment
switch