Escient DVDM-100 DVD Player User Manual


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FireBall™ DVDM-100 User’s Manual
TROUBLESHOOTING
NETWORK PROBLEMS
If you experience problems registering a FireBall or connecting to the Internet to lookup disc information, try these possible fixes before calling
Escient Tech Support:
• MakesurethatyourFireBallisproperlyconnectedtoyourhomenetworkandthatallcablesareinworkingorder.
• FireBallcommunicatesusingTCP/IPandUDPoverEthernetnetworksusingports80,443,and1755.Ifyouhavearouterinstalledonyour
network, make sure that these ports are open for TCP and UDP.
• IfDynamicTCP/IPaddressingfails,checkyourroutertomakesurethatitisconfiguredtoassigndynamicIPaddressesviaDHCPandtry
rebooting your router.
• IfDHCPaddressingstillisn’tworking,tryusingstaticIPaddresses.TheInternetAssignedNumbersAuthority(IANA)hasreservedthe
following three blocks of the IP address space for private networks: 10.0.0.0 - 10.255.255.255, 172.16.0.0 - 172.31.255.255, and 192.168.0.0 -
192.168.255.255.NotethatthefirstblockisnothingbutasingleclassAnetworknumber,whilethesecondblockisasetof16contiguousclass
B network numbers, and the third block is a set of 255 contiguous class C network numbers. The complete RFC 1918 can be found via FTP on
http://nic.ddn.mil
• Crestron,AMX,orotherthirdpartycontrollerscapableofcontrollingtheFireBalloverEthernetuseport251.Makesureyourrouterhasport
251 open if you plan on using two-way control over Ethernet.
SOFTWARE UPDATE PROBLEMS
Manual Software Update Checks
SoftwareUpdatesareautomaticallycheckedonceaweekstartingonthedayoftheweekyourFireBallwasfirstregistered.Youcanmanuallycheck
for a software update by accessing the Software Update menu found under the Setup/Utilities Menu.
RECORDING PROBLEMS
Audio vs. Data CDs
FireBall requires Royalty paid blank media when recording audio CDs. Blank CDs marked with “Data” can not be used when creating Red Book
audioCDs.Youmustpurchaseanduseblankmediamarkedas“Audio”orMusic”CDs.
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