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101
Troubleshooting
Others
Before requesting service for this unit, check the table below for a possible cause of the problem you are
experiencing. Some simple checks or a minor adjustment on your part may eliminate the problem and
restore proper operation.
Symptom Remedy
Power
The power does not turn on. • Check that the AC power cord is connected securely.
Picture
There is no picture.
• Re-connect the connecting cord securely.
• The connecting cords are damaged.
• The Setup Display appears. Press SETUP or RETURN
button to turn off the display.
• Check the connection to your TV (page 13).
• Check the RF output channel when you view a TV program
using RF connection.
• Check if the INTERLACE/PROGRESSIVE mode is set correctly
according to your TV. See page 13.
• Switch the input selector on your TV (such as to "LINE1") so
that the signal from this unit appears on the TV screen.
Picture noise appears.
• The disc is dirty or flawed.
• Head cleaning for VCR may be necessary.
Refer to “AUTO HEAD CLEANING”.
•
If the picture output signal from the unit passes through your VCR
to get to your TV, or if you are connected to a combination
TV/VIDEO player, the copy-protection signal applied to some DVD
programs could affect picture quality. If you still experience this
problem even when you connect the unit directly to your TV, try
connecting the unit to your TV's S-VIDEO input.
• Adjust tracking control for better picture by pressing
CHANNEL (o
/
p) buttons on this unit or CH (
o
/
p)
buttons while you are playing a video tape.
TV program pictures are distorted.
• Adjust TV antenna.
• Adjust the picture (see the TV's instruction manual).
• Place the unit and TV farther apart.
• Place the TV and any bunched antenna cables farther apart.
TV program reception does not fill the
screen.
•Try to set the channels with "Auto Preset" in SETUP menu
(page 18).
•
Select a channel of any TV program using the CH
o
/
p
buttons.
•Press VIDEO/TV button if necessary.
The playback picture or TV program from
the equipment connected through the
unit is distorted.
• If the playback picture output from a DVD player, VCR, or tuner
goes through the unit before reaching your TV, the copy-
protection signal applied to some programs could affect picture
quality. Disconnect the playback equipment in question and
connect it directly to your TV.
Sound
There is no sound. • The disc is dirty or flawed.
• Re-connect all connections securely.
• The connecting cord is damaged.
• Check the connections to the amplifier input.
• The input source setting on the amplifier is incorrect.
• The unit is in pause mode or in Slow-motion Play mode.
• The unit is in fast forward or fast reverse mode.
• If the audio signal does not come through the DIGITAL AUDIO
OUT jacks, check the Audio Setup settings (pages 94-95).
TV channels cannot be changed.
• Switch the input to TV.
• Connect the antenna cable correctly (page 13).
Sound is noisy.
• The disc is dirty or flawed.
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