hp digital entertainment center owner’s guide 51
taking your music with you
error message
If you see the message “no portable device present” when your portable device is connected
to the digital entertainment center, check the following:
■ Is your portable supported? Go to www.hp.com/support/de100c for an updated list
of supported players.
■ Is your device powered on?
■ Is the USB cable securely attached to the portable device and the digital entertainment
center? Unplug and reconnect the cable.
■ Does the portable device have sufficient power?
■ Does the portable device have media in place, if required?