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hp digital entertainment center owner’s guide 97
9
support and customer
information
support and services
troubleshooting
If you experience problems with your HP Digital Entertainment Center, see the
Troubleshooting Guide online at www.hp.com/support/de100c.
hp customer care
If you need assistance or answers to questions regarding your HP Digital Entertainment
Center, you can contact HP Customer Care in the following ways:
■ Online: go to www.hp.com/support/de100c
■ Phone: call 208-323-2551 (English only, U.S. only)
Free phone support is available at the following times for customers whose devices
are still within the stated warranty period. This is a toll call. Long distance charges
may apply.
Monday through Friday 6 a.m. to 10 p.m. (MST)
Saturday 9 a.m. to 4 p.m. (MST)
After warranty period, a fee of U.S. $25 per call will be charged to your Visa,
MasterCard, or American Express.
in this chapter...
support and services
— page 97
hp upgraded warranty
statement
— page 99
warranty statement
— page 100
privacy statement
— page 102
product certifications
— page 105