68 HP Pavilion Plasma TV User’s Guide
Troubleshooting Chart
Refer to this sections if you are having viewing, picture,
or sound problems with your TV.
Symptoms
SolutionVideo Audio
Snowy Video Noisy Audio
■
Adjust the antenna location and connection.
Multiple Image Noisy Audio
■
Adjust the antenna location and connection.
■ Check the antenna lead-in cable.
Interference Noisy Audio
■
Move the television away from electrical appliances, lights, vehicles,
and medical equipment.
Normal Video No Audio
■
Check to see if the volume is set at the minimum.
■ Verify that Mute mode is not set.
■ Check the speaker connection.
■ Check all audio inputs.
■ Change the channel.
No Video with
Snow
Noisy Audio
■
Set Input Setup properly.
■ Check the antenna cables.
No Video No Audio
■
Check to see if the TV power cord is plugged into a power outlet.
■ Try another channel in case of station trouble.
■ Ensure the remote control codes are properly programmed.
■ Check cable connections.
■ Adjust brightness and audio controls.
■ Press the source button, to select the correct input source.
■ Make sure a PC is not connected with an HDMI input.
■ Unplug any HDMI connections, and plug them back in.
No Color Normal Audio
■
Adjust the Color settings.
■ Change the channel.
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