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Rev 1.00 50 Document 900.0259
10/04
Warranty
P
breach of the contract resulting from this offer and shall have jurisdiction to hear and
determine all questions as to the validity, existence, or enforceability thereof. The United
Nations Convention On Contracts For The International Sale Of Goods shall not apply.
Provisions for American Customers
For those customers whose mailing address is in the United States, Honeywell’s offer and
any agreement of sale resulting therefrom shall be governed by and construed in
accordance with the internal and domestic laws of the State of WASHINGTON without
giving effect to the conflict of laws rules thereof. The Superior Court of Washington for
Whatcom County and U.S. District Court for the Western District of Washington shall
have exclusive jurisdiction to entertain and determine all disputes and claims, whether for
specific performance, injunction, declaration, or otherwise arising out of or in any way
connected with the construction, breach, or alleged, threatened, or anticipated breach of
the contract resulting from this offer and shall have jurisdiction to hear and determine all
questions as to the validity, existence, or enforceability thereof. Customer specifically
consents to such Court’s exercise of jurisdiction over it. The United Nations Convention
On Contracts For The International Sale Of Goods shall not apply.
Returns and Repairs
Subject to the terms and conditions listed below, during the warranty period Honeywell
International will repair or replace, at its sole option, free of charge any defective products
returned prepaid. In the event you have a problem with any Honeywell product, please
call and request a RETURN AUTHORIZATION (RA) NUMBER from the Service
Department.
Call 1.800.796.CCTV; please ask for the Service Department. Be sure to have the model
number, serial number, and the nature of the problem available for the customer service
representative. Prior authorization MUST be obtained for all returns, exchanges, or
credits. ITEMS SHIPPED WITHOUT A CLEARLY IDENTIFIED RA NUMBER
MAY BE REFUSED.
Products returned will be tested to verify the defect. Upon verification of the defect, the
product will be repaired, exchanged, or credited to the customer’s account, at our sole
discretion. As standard procedure, the product will be repaired or replaced. In the event
of replacement, the returned product will be credited to the customer’s account and a
new invoice issued for the replacement item. Honeywell reserves the right to issue a
credit only in lieu of replacement.
All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.