HMP Release 1.5 for Linux Software Installation Guide — August 2005 21
4
4.Troubleshooting
This chapter provides the following information about troubleshooting problems encountered when
installing Intel NetStructure
®
Host Media Processing Software Release 1.5 for Linux:
• Checking the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
• Understanding the Install Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
• Contacting Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
4.1 Checking the Installation
After the HMP Software has been installed as described in Chapter 2, “Installing the Software”,
you can enter the following commands to confirm what has been installed:
1. To check which packages were installed, enter:
rpm -qa lsb-intel-hmp-\*
The names of the installed packages are listed.
See Table 2 for the software packages that are installed for each menu selection, and see
Table 3 for a description of each package.
2. To list the contents of the /usr/dialogic directory, enter:
ls /usr/dialogic
See Table 4 for a description of the directories under /usr/dialogic.
Table 2. Software Packages Installed
Menu Selection Packages Installed
Intel NetStructure Host Media
Processing Software
lsb-intel-hmp-com, lsb-intel-hmp-dmdev, lsb-intel-hmp-hmp, lsb-intel-hmp-
ooc
SNMP Component Manager lsb-intel-hmp-com, lsb-intel-hmp-ooc, lsb-intel-hmp-snmp
Documentation lsb-intel-hmp-docs
Install All lsb-intel-hmp-com, lsb-intel-hmp-dmdev, lsb-intel-hmp-hmp, lsb-intel-hmp-
ooc, lsb-intel-hmp-snmp, lsb-intel-hmp-docs
See Table 3 for a description of each package.
Table 3. Software Package Descriptions
Package Name Package Description
lsb-intel-hmp-com Core Host Software for Linux
lsb-intel-hmp-dmdev Intel NetStructure on DM3 Architecture Development Software