Troubleshooting
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Controller/Wireless-N Touchscreen Remote
Wireless Home Audio
Troubleshooting
Do I need to run the CD to congure my Wireless Home
Audio devices?
Yes. Basic settings can be applied on some devices via
their screens, but in order to fully configure your Wireless
Home Audio devices you must use the CD.
How do I share my music from additional computers and
allow them to control my Wireless Home Audio devices?
Run the CD on your additional computers and select the
Connect Computers option on the first screen.
Where do I nd the Cisco Media Center software after
installation is complete?
Go to Start > Programs and select Cisco Media Center.
You can start the Cisco Media Player from here.
What do I do if my iTunes library or other audio les are
not found by Cisco Media Center?
Some iTunes files may not be available. Songs purchased
from iTunes* may be protected with Digital Rights
Management (DRM); DRM files cannot be played to your
Wireless Home Audio devices directly from your PC.
The optional Linksys by Cisco Docking Station for iPod
(MCCI40) will allow you to connect your iPod to your
Director or Conductor and play back all of the songs from
your iPod.
*iTunes Plus files are not protected †
During the initial configuration, you are asked to select
directories where your music is stored. To change or
add additional directories, right-click on the icon
on the taskbar and select Properties. Modify or type
in a new directory by typing in the entire path such as
C:\Documents and Settings\username\My Documents\
My Music; in the Local Media Directory field. Additional
directories are separated by a semicolon. Click OK after all
updates are complete.
How do I start the Cisco Media Server software?
For details on starting the Cisco Media Server software, refer
to the User Guide for the Director, Player, or Conductor.
My Cisco Media Server content is not appearing on
my Wireless Home Audio devices but it seems to be
running.
You may need to reconfigure of disable yours Windows
firewall.
My devices are not showing up on the main menu
carousel.
Perform each of the following steps until you are able to
locate the devices on your main menu.
Go to • Settings > Zones and Libraries and select
Rediscover.
Go to Standby mode by pressing the power button on •
the front of the unit.
If using the Docking Station for iPod, verify that the •
connector is properly attached.
If using a USB device, verify that the USB connector is •
completely connected.
My Controller is properly setup but I am not able to
control my Wireless Home Audio Devices.
Ensure that the wireless signal strength indicates that you
have a good wireless connection. If not, you may be out
of range and may need to move closer to your wireless
router or access point.
Wireless Signal Strength